At EZWheel, we are committed to providing a seamless shopping experience. Please review our shipping, returns, and warranty policies below for details on how we handle orders and product support.
Shipping Policy
- Free Shipping: We offer free standard shipping on all products above $99 across USA.
- Processing Time: For in-stock products, orders are usually processed within 1-3 business days. Once shipped, you will receive a tracking number for your order.
- Shipping Methods: We partner with reliable carriers such as UPS and FedEx to ensure safe and timely delivery. Standard shipping times may vary based on your location.
Returns & Exchanges
We understand that sometimes a product may not meet your expectations. Here’s how our return and exchange policy works:
- Return Window: You may return a product within 14 days of purchase. The item must be in brand new and unused condition with all original packaging and accessories.
- Restocking Fee: A 20% restocking fee applies to all returns. Shipping costs are the responsibility of the customer.
Return Process:
- Contact our support team to initiate a return.
- Ship the item using a trackable shipping method (at your expense).
- Once received and inspected, we will process your refund.
Need Help?
For any shipping, return, or warranty inquiries, please contact our customer service team. We’re happy to assist you!
📧 Email: info@ezwheelusa.com
📞 Phone:+1 945-391-7343
Shop with confidence at EZWheel—where quality and service come first!